Once your order is placed, we typically process it within 1-2 business days. Delivery times vary depending on your location and the shipping method you choose at checkout. On average, domestic orders arrive within 3-7 business days after processing, while international orders may take 7-14 business days. You’ll receive a confirmation email with a tracking number as soon as your order ships, so you can monitor its progress. If you have any concerns, our customer service team is always here to help!

Our return and exchange policy is designed to ensure your satisfaction. If you’re not completely happy with your purchase, you can return or exchange items within 30 days of receiving your order. To be eligible, products must be unused, in their original packaging, and in the same condition as received. Refunds are typically processed to the original payment method within 5-7 business days of receiving the return. Please note that shipping costs are non-refundable unless the return is due to our error. For exchanges or assistance, feel free to contact our customer service team, and we’ll gladly help!

If you need to change your shipping address, please contact our customer service team as soon as possible after placing your order. Once an order is processed or shipped, we may not be able to make changes. However, if the order hasn’t been dispatched yet, we’ll do our best to update the shipping address for you. Be sure to double-check all address details when placing your order to avoid any delays or delivery issues.

Tracking your order is simple and convenient. Once your order is shipped, you’ll receive a confirmation email that includes a tracking number and a link to the shipping carrier’s website. Click the link or enter the tracking number on the carrier’s website to view the status and estimated delivery date of your package. If you don’t receive a tracking email or need further assistance, our customer service team is happy to help!

Receiving customer support is easy! You can reach out to us through multiple channels. The quickest way is to contact us via email or by filling out the contact form on our website. Our team typically responds within 24-48 hours during business days. Additionally, you can call our customer service hotline if you prefer to speak directly with a representative. For common questions, check out our FAQ page for immediate answers. We’re here to assist you with anything you need!

If you realize you’ve entered an incorrect shipping address, please contact our customer service team immediately. If your order hasn’t been shipped yet, we’ll do our best to update the address for you. However, if the order has already been dispatched, we recommend contacting the shipping carrier directly to see if they can reroute the package. Unfortunately, if the package cannot be recovered, we may need to wait for it to be returned to us before arranging a reshipment or refund. Double-checking your address during checkout can help avoid such issues!

We proudly offer international shipping to many countries! To find out if we ship to your location, simply proceed to checkout and enter your address details. If your country is listed in the dropdown menu, we can deliver to you. Please note that shipping times and costs may vary based on your location. Additionally, some countries may have customs fees or import taxes, which are the responsibility of the customer. If you have further questions, our customer service team is here to assist!

We strive to ship all items in one package whenever possible for your convenience. However, if your order contains multiple items that are stored in different warehouses or are of varying sizes, they may be shipped separately. If this happens, you’ll receive separate tracking numbers for each package, so you can monitor their progress. Rest assured, all your items will be delivered as quickly as possible. For specific concerns, feel free to contact our customer service team!